Purchased a less than year old motorhome from BC
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Purchased a less than year old motorhome from BC Motorhomes. Sales team were great, no complaints there at all.
Subsequently returned the vehicle to BCM 3 times for conversion repairs and the base vehicle broke down 3 times (recovered on an AA low-loader twice). 5 weeks off the road and unavailable for use. All within 15 weeks of ownership.
Complaint raised with BCM and, after a few weeks going back and forward with their Business Development Director, no resolution and I'm now being ignored. No response to emails. Blocked on Twitter.
Cannot escalate to NCC without "final response" from BCM. They can't / won't provide it.
Type of accommodation: Unknown
Date: 06/06/2018
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